University
of Victoria
System status

University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.

Other important sources of UVic information:

Seeing an issue that isn't listed here? Please report it.

All Systems Operational

Enterprise Systems Operational
Banner Operational
FAST Operational
OneCard Operational
Other Enterprise Systems Operational
Email Operational
Email Operational
Other Email Tools Operational
Learning and Teaching Operational
Brightspace Operational
Other Learning Technologies Operational
Microsoft Services Operational
Microsoft Teams Operational
Other M365 Services Operational
Network Operational
VPN Operational
Campus Network Operational
Telephone Services Operational
Building Network Maintenance Operational
Login Services Operational
NetLink Operational
Duo MFA Operational
Other Login Services Operational
Research Computing Operational
RedCap Operational
Web Services Operational
Cascade (CMS) Operational
Digicaster Operational
Online Academic Community (OAC) Operational
Self-serve Web Hosting Operational
Zoom Operational
Workstation Services Operational
Printing Operational
Workstation Management Operational
Other Online Services Operational
Identity IQ Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Netlink maintenance on August 31 at 2:00 PM Aug 31, 2026 02:00-03:01 PDT

Impact: Users should not experience any changes

Work being performed: Routine upgrade

We will provide further updates if the timeline changes.
Posted on Aug 28, 2026 - 13:16 PDT

Planned Netlink upgrade on September 1 between 9:00 and 10:00 AM [TEST] Sep 1, 2026 09:00-10:00 PDT

Impact: No user impact is expected

Work being performed: Releasing new improvements

We will provide further updates if the timeline changes.
Posted on Aug 28, 2026 - 08:58 PDT
Aug 30, 2026

No incidents reported today.

Aug 29, 2026

No incidents reported.

Aug 28, 2026
TEST - REDCap Maintenance on 2026-08-28
Completed - The scheduled maintenance has been completed.
Aug 28, 14:38 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 14:37 PDT
Scheduled - Test notice

Impact: REDCap will be briefly unavailable on 2026-08-28 between 14:45 and 15:00 in order to apply important updates

We will provide further updates if the timeline changes.
Aug 28, 14:36 PDT
OneCard: Outage - users unable to pay at food services locations [TEST]
Resolved - This incident has been resolved.
Aug 28, 10:06 PDT
Monitoring - We have implemented a fix and services are recovering. We are monitoring the service as it returns to normal operation. We will provide an update by [next update time].
Aug 27, 11:04 PDT
Email: Outage - users unable to reply to emails [TEST]
Resolved - This incident is now resolved. If you are still experiencing issues, contact the Computer Help Desk at helpdesk@uvic.ca.
Aug 28, 10:06 PDT
Identified - We have identified the cause of the issue and are working to restore service. No workaround is currently available.
Aug 28, 08:59 PDT
Investigating - We are investigating an outage affecting Outlook email. Users may be unable to reply to emails during this time.
Aug 27, 11:03 PDT
Network Maintenance in Fine Arts on August 28 at 7:30 AM
Completed - The scheduled maintenance has been completed.
Aug 28, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 07:30 PDT
Scheduled - Impact: There will be a brief outage in data, voice, and wireless services at that time.

For any questions, please contact the Computer Help Desk at helpdesk@uvic.ca.
Aug 27, 16:06 PDT
Aug 27, 2026
Planned network, phone, and wireless maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 23:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 21:00 PDT
Scheduled - Impact:
No outages or user impact are expected

Work being performed:
Routine equipment upgrades to ensure consistent service

We will provide further updates if the timeline changes.
Aug 27, 16:03 PDT
Aug 26, 2026
Netlink: Users unable to log in | TEST
Resolved - This incident is now resolved. If you are still experiencing issues, contact the Computer Help Desk at helpdesk@uvic.ca.
Aug 26, 09:12 PDT
Update - TEST We have identified the cause of the issue and are working to restore service. Impact: Students born in June are unable to authenticate. No workaround is currently available. We will provide another update by the new moon.
Aug 26, 09:01 PDT
Identified - We have identified the cause of the issue and are working to restore service.
Aug 25, 14:59 PDT
Aug 25, 2026
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

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