All Systems Operational

Enterprise Systems Operational
Banner Operational
FAST Operational
ONECard Operational
Other Enterprise Systems Operational
Email Operational
Email Operational
Other Email Tools Operational
Learning and Teaching Operational
Brightspace Operational
Other Learning Technologies Operational
Microsoft Services Operational
Microsoft Teams Operational
Other M365 Services Operational
Network Operational
VPN Operational
Campus Network Operational
Telephone Services Operational
Building Network Maintenance Operational
Login Services Operational
Single Sign-on Operational
Duo MFA Operational
Other Login Services Operational
Research Computing Operational
RedCap Operational
Web Services Operational
Cascade (CMS) Operational
Digicaster Operational
Online Academic Community (OAC) Operational
Self-serve Web Hosting Operational
Zoom Operational
Workstation Services Operational
Printing Operational
Workstation Management Operational
Other Online Services Operational
Identity IQ Operational
NetLink Profile Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Banner Admin Pages deployment on [this date] at [this time] Sep 14, 2026 06:30-06:40 PDT

Impact: Users will experience a 10-minute disruption of access to Banner administrative pages.

We will provide further updates if the timeline changes.
Posted on Sep 11, 2026 - 09:34 PDT

Sep 11, 2026

NETS Wireless Site Survey - ECS 2nd Floor
Completed - The scheduled maintenance has been completed.
Sep 11, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 09:00 PDT
Scheduled - Technicians will be performing a wireless site survey of ECS 2nd floor on Sept. 11, 2026, from 9 AM until noon. Techs will be accessing all rooms in the building to take wireless readings.
Sep 10, 13:51 PDT
NETS VIA Network Maintenance
Postmortem - Read details
Sep 11, 08:12 PDT
Completed - The scheduled maintenance has been completed.
Sep 11, 08:11 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 11, 08:09 PDT
In progress - *** Work complete *** Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 10, 14:26 PDT
Scheduled - Network Services will be performing maintenance in VIA on 2026-09-11 starting at 07:30am.
There will be a brief outage in data, voice, and wireless services at that time.

For any questions, please contact the Computer Help Desk at helpdesk@uvic.ca.
Sep 10, 14:24 PDT
Banner Admin Pages
Completed - The scheduled maintenance has been completed.
Sep 11, 07:10 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:00 PDT
Scheduled - There will be a brief (less than 10 min) outage of Banner Admin Pages.
Sep 10, 11:20 PDT

Sep 10, 2026

REDCap Maintenance on September 10
Completed - The scheduled maintenance has been completed.
Sep 10, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 11:00 PDT
Scheduled - Impact: REDCap will be briefly unavailable on September 10 between 11am and 12pm in order to apply important updates

We will provide further updates if the timeline changes.
Sep 9, 15:27 PDT
Network Maintenance in BEC on 2026-09-10 between 7:30am and 8:30am
Completed - The scheduled maintenance has been completed.
Sep 10, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 07:30 PDT
Scheduled - Impact: There will be a brief outage to voice services.

For any questions, please contact the Computer Help Desk at helpdesk@uvic.ca.
Sep 3, 11:16 PDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Replacing Wireless EAP Certificate
Completed - The scheduled maintenance has been completed.
Sep 8, 06:05 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 06:00 PDT
Scheduled - We will be replacing the expiring EAP authentication certificate for wireless at 6 AM on Tuesday, September 8. No disconnections or outages are expected.
Sep 4, 15:15 PDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

IdentityIQ and Netlink deployment on Septmeber 2nd at 4:00pm
Completed - The scheduled maintenance has been completed.
Sep 2, 17:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 16:00 PDT
Scheduled - Impact: Users will experience a 15-minute disruption of services related to managing their profile information such as email addresses and passphrases, as well as accessing Identity IQ.

We will provide further updates if the timeline changes.
Sep 2, 14:05 PDT
Campus network outage
Resolved - UVic's Internet Service Provider performed emergency maintenance to resolve this problem. Our Network Administrators have tested this fix and the Internet connectivity issues have been resolved. All UVic services should be functioning normally. If you experience any further issues related to Internet connectivity, please contact the Computer Help Desk at helpdesk@uvic.ca.
Sep 2, 09:13 PDT
Update - Some research related services still impacted. Technical staff continue to work on restoring services.
Sep 1, 13:59 PDT
Update - We are continuing to monitor for any further issues.
Sep 1, 09:25 PDT
Monitoring - 9:24 AM - Most administrative systems, including wifi, email, sign-in, M365 and vpn have been restored. Some research-related systems remain impacted. University Systems continues to work to resolve the remaining issues as soon as possible. An update will be shared here when all systems are back online.
Sep 1, 09:25 PDT
Investigating - 8:40 - Some systems are now available; technicians continue to investigate.

8:00 AM - We are currently experiencing a major network outage across campus that is impacting a number of services. Our technical teams are investigating the issue and working to restore services as quickly as possible
Sep 1, 08:43 PDT

Sep 1, 2026

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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