University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.
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Campus network outage
Incident
Report for UVic IT
Resolved
UVic's Internet Service Provider performed emergency maintenance to resolve this problem. Our Network Administrators have tested this fix and the Internet connectivity issues have been resolved. All UVic services should be functioning normally. If you experience any further issues related to Internet connectivity, please contact the Computer Help Desk at helpdesk@uvic.ca.
Update
Some research related services still impacted. Technical staff continue to work on restoring services.
Update
We are continuing to monitor for any further issues.
Monitoring
9:24 AM - Most administrative systems, including wifi, email, sign-in, M365 and vpn have been restored. Some research-related systems remain impacted. University Systems continues to work to resolve the remaining issues as soon as possible. An update will be shared here when all systems are back online.
Investigating
8:40 - Some systems are now available; technicians continue to investigate.
8:00 AM - We are currently experiencing a major network outage across campus that is impacting a number of services. Our technical teams are investigating the issue and working to restore services as quickly as possible
8:00 AM - We are currently experiencing a major network outage across campus that is impacting a number of services. Our technical teams are investigating the issue and working to restore services as quickly as possible
This incident affected: Network (VPN, Campus Network) and Login Services (Duo MFA).