University Systems makes every effort to inform the university community of any issues affecting the services that we offer. Messages regarding planned maintenance or unexpected outages of our services are shown below.
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Critical Security Vulnerability Affecting UVic Services
Incident
Report for UVic IT
Resolved
University Systems has patched the vulnerability and resolved the issues with uvic.ca and web.uvic.ca. These systems have been restored and should be operating normally from on and off campus.
If you continue to experience any problems, please contact the Computer Help Desk.
If you continue to experience any problems, please contact the Computer Help Desk.
Update
We have partially restored the sign-in to UVic services from both on and off campus. Users should experience no disruption to sign-in to major online tools like Brightspace.
Update
We have partially restored the sign-in to UVic services from both on and off campus. Users should experience no disruption to sign-in to major online tools like Brightspace.
Monitoring
A global cybersecurity issue has been discovered that is affecting systems world-wide, including the UVic website (www.uvic.ca) and personal web hosting (web.uvic.ca).
To protect university systems and information, University Systems has temporarily taken these services offline while we work to address the issue. We do not yet know when services will be restored because we are waiting for a security update from system vendors.
This outage will impact the sign-in to UVic service for all online tools like Brightspace.
Off campus
If you are off-campus, uvic.ca and sign in to online tools will not be available.
On campus
If you are on campus, you will be able to access uvic.ca and sign in to online tools.
We know this disruption will have a significant impact on our community. We are working to restore services as quickly and safely as possible. Thank you for your patience.
We will post updates at https://news.uvic.ca/ as more information becomes available.
To protect university systems and information, University Systems has temporarily taken these services offline while we work to address the issue. We do not yet know when services will be restored because we are waiting for a security update from system vendors.
This outage will impact the sign-in to UVic service for all online tools like Brightspace.
Off campus
If you are off-campus, uvic.ca and sign in to online tools will not be available.
On campus
If you are on campus, you will be able to access uvic.ca and sign in to online tools.
We know this disruption will have a significant impact on our community. We are working to restore services as quickly and safely as possible. Thank you for your patience.
We will post updates at https://news.uvic.ca/ as more information becomes available.
This incident affected: Login Services (Single Sign-on, Other Login Services), Enterprise Systems (Other Enterprise Systems), and Web Services (Self-serve Web Hosting).